Website creation
✕ Impressions arrive by email, with no page reference
✓ The client validates each page directly on the preview
Website redesign
✕ The brief boils down to "modernise it", with no clear direction
✓ The client annotates the current site: what bothers them, what they want to keep
Landing page
✕ "The page doesn't grab me" but which section, which block?
✓ Every remark placed on the right section, ready to fix
E-commerce
✕ "Checkout is stuck" without knowing at which step or on which product page
✓ The feedback is pinned to the right product page, the right step of the journey
SaaS and web app
✕ QA review feedback piles up in a jumble, out of context
✓ Every piece of feedback tied to the exact screen, tracked throughout the project
Maintenance and updates
✕ Requests scatter across emails, messages and calls
✓ Every update noted on the relevant page, tracked over time